Exclusive for PT. ICS Clients: Complimentary Welcome Ceremony at Benoa Port
One Contract, Five Solutions
Your complete cruise port partner in Indonesia. Manning, Port Agency, Ship Supply, Tour Operations + Free Balinese Welcome Ceremony
The authentic Gamelan & Balinese dance welcome is included FREE for all cruise lines using PT. ICS Bali as your Manning Agent, Port Agent, Ship Supplier, or Tour Operator
Unique Differentiator:
Only PT. Indonesia Cruise Service includes a complimentary Balinese cultural welcome at Benoa Port with any core service contract
One Contract, Five Solutions
Eliminate multiple vendors. Consolidate all Indonesia port operations under one licensed, compliant partner
1. Manning Agent
Licensed crew recruitment, documentation, medical certifications, CBA compliance, and embarkation services for all Indonesian seafarers.
- MLC & STCW compliant
- Pre-joining training
- Crew change coordination
2. Port Agent
Full husbandry services at Benoa, Tanjung Priok, Surabaya & all major Indonesian ports. Berth booking, clearance, and authority liaison.
- Pelindo licensed
- 24/7 operations center
- Customs & immigration
3. Ship Supply
Bonded stores, fresh provisions, technical spares, fuel bunkering, and waste management with full traceability and compliance.
- USPH & ISSA standards
- Cold chain certified
- Zero-downtime delivery
4. Tour Operator
End-to-end shore excursion design, licensed guides, transport fleet, and guest experience management across Bali & Indonesia.
- Cruise line approved
- $5M liability insurance
- Real-time guest tracking
5. Cultural Welcome
FREE for ICS Clients
Authentic gamelan orchestra & Balinese dance ceremony to welcome your guests at Benoa Port. No extra cost when you appoint us as your Manning Agent, Port Agent, Ship Supplier, or Tour Operator.
- Professional gamelan group with traditional instruments
- 2-4 Pendet & Baris dancers in ceremonial attire
- Frangipani garlands for VIP guests available
- Port authority permits & coordination included
- Coordinated with disembarkation timeline
Complimentary Welcome Ceremony
As your licensed port partner, PT. Indonesia Cruise Service provides an authentic Balinese welcome ceremony at Benoa Port at no additional cost when you appoint us for any of our four core services.
This is not a separate product. It’s our commitment to making every port call memorable for your guests while simplifying your vendor management in Indonesia.
Included When You Use PT. ICS For:
Market Cost for Cultural Welcomes
What cruise lines typically pay when using separate vendors
One Contract vs Multi-Vendor
See how PT. ICS simplifies operations and adds value
| Service Component |
PT. Indonesia Cruise Service
One Contract |
Traditional Model
4-5 Separate Vendors |
|---|---|---|
| Bali Welcome Ceremony |
Included Free
|
Extra $1,500+ or Not Available |
| Manning Agent | ||
| Port Agency | ||
| Ship Supply | ||
| Tour Operations | ||
| Single Point of Contact | ||
| Coordinated Operations | ||
| Contract Consolidation |
Lock in your complimentary welcome ceremony by consolidating your Indonesia port services with PT. ICS
Why Cruise Lines Trust PT. ICS
Licensed, compliant, and operationally proven across Indonesia
Pelindo Licensed
Officially licensed by Pelindo Benoa with permanent port access and compliance certifications
500+ Vessel Calls
Serving major cruise lines including Royal Caribbean, Princess, Holland America, Virgin Voyages
Fully Insured
$5M liability coverage. MLC, STCW, USPH, and ISSA compliant across all services
24/7 Operations
Dedicated operations center with real-time ship tracking and rapid response capability
Appoint PT. ICS as Your Agent
Request a consolidated proposal for Manning, Port Agency, Ship Supply, or Tour Operations and automatically include your complimentary Balinese Welcome Ceremony at Benoa.
Head Office Bali
PT. Indonesia Cruise Service
Kawasan Pelabuhan Benoa
Jl. Dermaga Pelabuhan Benoa
Denpasar Selatan, Bali 80222
Indonesia