[{"en": "Tell me about yourself as Housekeeping Utility.", "id": "Ceritakan tentang diri Anda sebagai Housekeeping Utility.", "ans_en": "Room attendant 4-star hotel 2 years cleaned 16 rooms per day bed making bathroom USPH standards.", "ans_id": "Room attendant hotel bintang 4 2 tahun bersihkan 16 kamar per hari bed making kamar mandi standar USPH."}, {"en": "Why Utility Housekeeping on cruise ship?", "id": "Mengapa Utility Housekeeping di kapal pesiar?", "ans_en": "Love housekeeping making guests happy clean cabin foundation department support room attendants public areas 5-star.", "ans_id": "Suka housekeeping membuat tamu senang kabin bersih fondasi departemen dukung room attendant area umum bintang 5."}, {"en": "What are main duties?", "id": "Apa tugas utama?", "ans_en": "Clean public areas corridors crew areas restrooms collect separate garbage USPH MARPOL deliver linen assist attendants.", "ans_id": "Bersihkan area umum koridor area kru toilet kumpulkan pisah sampah USPH MARPOL antar linen bantu attendant."}, {"en": "What is USPH?", "id": "Apa USPH?", "ans_en": "USPH checks cabins bathrooms public areas prevents Norovirus twice year 86+ score correct dilution no cross-contamination.", "ans_id": "USPH periksa kabin kamar mandi area umum cegah Norovirus 2x tahun skor 86+ pengenceran benar tidak kontaminasi silang."}, {"en": "How clean cabin bathroom USPH?", "id": "Bagaimana bersihkan kamar mandi kabin standar USPH?", "ans_en": "Gloves top to bottom red cloth toilet only blue for cabin disinfectant 1 min contact sanitize 200 ppm Quat no hair.", "ans_id": "Sarung tangan atas ke bawah lap merah hanya toilet biru untuk kabin disinfektan 1 menit sanitasi 200 ppm Quat tidak rambut."}, {"en": "What chemicals and safety?", "id": "Chemical apa dan keamanan?", "ans_en": "Neutral bathroom acid glass cleaner Quat 200 ppm chlorine 50-100 ppm PPE never mix bleach acid label locked cabinet.", "ans_id": "Neutral bathroom acid pembersih kaca Quat 200 ppm klorin 50-100 ppm APD jangan campur bleach asam label lemari terkunci."}, {"en": "How handle guest complaint dirty cabin?", "id": "Bagaimana tangani keluhan tamu kabin kotor?", "ans_en": "Stay calm apologize fix immediately clean again report supervisor learn never argue guest satisfaction priority.", "ans_id": "Tetap tenang minta maaf perbaiki segera bersihkan lagi lapor supervisor belajar jangan debat kepuasan tamu prioritas."}, {"en": "How make bed with hospital corners?", "id": "Bagaimana buat tempat tidur sudut rumah sakit?", "ans_en": "Fitted tight no wrinkles flat centered 45 deg hospital corners blanket same pillows fluffed 5 min per bed no hair USPH.", "ans_id": "Fitted kencang tanpa kerut flat di tengah sudut 45 derajat selimut sama bantal dikibaskan 5 menit per tempat tidur tidak rambut USPH."}, {"en": "What is lost and found?", "id": "Bagaimana prosedur lost and found?", "ans_en": "Do not touch bare hands gloves report supervisor tag cabin date time location store locker honesty cameras integrity.", "ans_id": "Jangan sentuh tangan kosong sarung tangan lapor supervisor label kabin tanggal waktu lokasi simpan loker kejujuran kamera integritas."}, {"en": "Are you ready 7 days 10-12 hours?", "id": "Apakah siap 7 hari 10-12 jam?", "ans_en": "Yes heavy physical push trolley lift 20kg linen bending walking 15000 steps fit no back problem 8 months sharing cabin.", "ans_id": "Ya fisik berat dorong troli angkat linen 20kg membungkuk jalan 15000 langkah fit tidak masalah punggung 8 bulan berbagi kabin."}]

[["1", "Tell", "tell", "yourself as HK", "diri sebagai HK"], ["2", "Why", "want", "as HK", "sebagai HK"], ["3", "What", "are", "main duties", "tugas utama"], ["4", "What", "is", "USPH", "USPH"], ["5", "How", "clean", "cabin bathroom", "kamar mandi kabin"], ["6", "What", "use", "chemicals", "bahan kimia"], ["7", "How", "handle", "guest complaint", "keluhan tamu"], ["8", "How", "make", "bed hospital corners", "tempat tidur sudut RS"], ["9", "What", "is", "lost and found", "lost and found"], ["10", "Are", "ready", "7 days 10-12 hours", "7 hari 10-12 jam"]]

[{"name": "HK Locker", "desc": "Tempat penyimpanan linen, amenities, chemical - harus rapi terkunci USPH", "icon": "\ud83d\udd12"}, {"name": "Wet Floor Sign", "desc": "Tanda lantai basah kuning - wajib pasang saat mop, cegah slip tamu", "icon": "\u26a0\ufe0f"}, {"name": "Cleaning Trolley", "desc": "Troli pembersih dengan compartment - organize chemical terpisah", "icon": "\ud83d\uded2"}, {"name": "Vacuum Cleaner", "desc": "Vacuum HEPA untuk karpet corridor & cabin - cek filter daily", "icon": "\ud83e\uddf9"}, {"name": "Chemical Dilution Station", "desc": "Stasiun pengenceran chemical - Quat 200ppm, Chlorine 50-100ppm - jangan campur", "icon": "\ud83e\uddea"}, {"name": "Red Cloth (Toilet Only)", "desc": "Lap merah khusus toilet saja - tidak boleh untuk area lain, cegah cross-contamination", "icon": "\ud83d\udd34"}, {"name": "PPE - Gloves & Goggles", "desc": "Sarung tangan + kacamata - wajib saat pakai acid cleaner & toilet cleaning", "icon": "\ud83e\udde4"}, {"name": "Linen Chute", "desc": "Saluran linen kotor - pisahkan clean & soiled, jangan overload", "icon": "\ud83d\udce6"}, {"name": "Lost & Found Locker", "desc": "Loker barang hilang - tag date, cabin, location, lapor supervisor, honesty", "icon": "\ud83d\udc8e"}, {"name": "Toilet Brush & Plunger", "desc": "Sikat toilet + plunger - desinfeksi setelah pakai, simpan kering", "icon": "\ud83d\udebd"}]